With 2020 in the rearview, retailers are seeing increased online sales, expanding into new markets, and exploring different demographics. After a year of adapting to the “new normal,” they have put systems in place designed to offset any future disruptions. However, emerging legislation presents a new wild card. Some states saw up to a 30% decrease in 2020 sales tax revenue and may start auditing with a finer-toothed comb to close substantial gaps.
Faced with ever-increasing tax complexities, and the heightened audit risk, retailers are finding themselves in over their heads. This is especially true as e-commerce continues to spike and consumer behavior evolves.
In this webinar with Multi-Channel Merchant, you will learn:
- About changes in consumer behavior during the pandemic
- How retailers have pivoted to adapt to these trends
- How to anticipate changing legislation and the impact on sales tax and compliance
- How to create cross-channel efficiencies by integrating a sales tax solution with your e-commerce platform