Customer Support

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Vertex Inc.

Customer Portal

Our customers can access support resources anytime, anywhere from the Vertex Community, our online customer portal. Log-in to access a searchable database of articles, product documentation, and discussion forums, or to log and track a service request.

Man touching clouds of technology

Vertex Cloud Support

Vertex Cloud customers have 24/7 access to the Help Center. The Help Center contains helpful videos, articles, and product documentation available to remedy issues. To access the Help Center, log-in to the Vertex Cloud portal.

Vertex Inc.

Vertex Tax Software Phone Support

System installations or updates? ERP migrations? Holidays and peak tax periods? Everyday operations? Make corporate tax compliance a nonevent with phone support from our award-winning support team.

Explore Our Solutions

Discover how our technology solutions and software can help you streamline tax, stay compliant, and grow your business.