Customer Stories

HBC

  • March 20, 2018

HBC is a diversified global retailer focused on driving the performance of high quality stores and their all-channel offerings, growing through acquisitions, and unlocking the value of real estate holdings. Founded in 1670, HBC is the oldest company in North America. HBC’s portfolio today includes formats ranging from luxury to premium department stores to off-price fashion shopping destinations, with more than 480 stores and over 66,000 employees around the world.

With a business growing across all channels, HBC realized they could no longer rely on their in-house tax system to manage accurate sales tax. The burdensome process of updating the system with continually changing tax rules and rates was keeping their tax professionals focused on laborious tasks, not focusing on helping grow the business.

With Vertex Indirect Tax O Series they automated the whole process. They simply apply the monthly tax content update and Vertex ensures an accurate tax calculation every time. They’ve re-focused the tax department’s time on more value-added work. And the Exemption Certificate Manager helps them stay on top of customer exemptions. With Vertex, HBC reduced audit risk and streamlined their operations at the same time.

Listen to our customer tell their story.

I couldn’t be more pleased with Vertex. They’re the industry leader and they know their stuff!

Tammie Stringer
Director, Sales & Use Tax
HBC

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