Evolution of the Post-Pandemic E-Commerce Landscape

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As pandemic-era innovations become post-pandemic operating standards, retailers need to master new terminology and tax complexity that arises from adjusting sales practices and channel interactions to further enhance the customer experience. 

In this On-Demand webcast, you will hear from Pete Olanday, Retail Practice Leader of Vertex Consulting to learn some of the most noteworthy changes. Additionally, Pete will help you prepare for the future by sharing how tax automation can reduce tax complexity in these new business models.

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Pete Olanday

Pete Olanday

Director, Retail Consulting

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Pete Olanday is Director, Retail Consulting, responsible for the integration of Vertex's Indirect Tax solutions in the retail space, specifically with Point-of-Sale systems and e-commerce platforms. Prior to joining Vertex, Pete worked for IKEA and EY. Pete has a B.S. in information and decision sciences from Carnegie Mellon University.

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