The Pandemic Retail Reset and its Tax Implications

Discover changes in consumer behavior during the pandemic, how to anticipate changing legislation, and the impact on sales tax and compliance.


With 2020 in the rearview, retailers are experiencing increased online sales, expanding into new markets, and exploring different demographics. After over a year of adapting to the “new normal” retailers have put systems in place designed to offset any future disruptions. 

However, emerging legislation presents a new wild card. Some states saw up to a 30% decrease in 2020 sales tax revenue and may start auditing with a finer-toothed comb to close substantial gaps. 

Faced with these ever-increasing tax complexities and heightened audit risk, retailers are finding themselves in over their heads. Watch our on-demand webcast where Retail Practice Leader, Pete Olanday will discuss: 

  • The changes in consumer behavior during the pandemic
  • How retailers have pivoted to adapt to these trends
  • How to anticipate changing legislation
  • The impact on sales tax and compliance

Fill out the form below to access the on-demand webcast.

A Tax Solution for Retail

Discover how retailers can turn challenge into opportunity, and unlock new growth potential through automating their tax processes.

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