Designing Tax from the Start: Why Timing Matters in ERP Modernization

A tax technology professional assists another, using his laptop, in order to implement a seamless ERP upgrade.

In many ERP programs, tax is simply introduced too late. A white paper from Harvard Business Review Analytic Services, Building Tax Determination into ERP Modernization notes tax is still too often treated as a downstream consideration rather than a core design requirement, despite its direct impact on system performance and business outcomes.  

By the time tax requirements are fully understood, core system decisions have already been made, from data structures to integrations and workflows. At that point, what could have been designed into the foundation becomes something teams have to retrofit. That shift—from design to retrofit—is where complexity begins, leading to rework, project delays, and increased cost as teams try to adapt systems that were never built to support tax requirements in the first place.

Tax Is a Design Decision, Not a Downstream Requirement

Tax is embedded in how transactional data is structured, processed, and governed across the business. Every financial transaction carries a tax implication, which means decisions about data models, integrations, and workflows directly affect how tax is applied at the point of transaction. If the underlying data and logic are not structured correctly, tax cannot be calculated consistently or accurately.

Compliance builds on that foundation. Reporting, filing, and audit readiness all depend on whether tax was determined correctly in the first place. As the Harvard Business Review Analytic Services white paper highlights, increasing regulatory complexity and real-time reporting requirements are placing new pressure on how tax is calculated and managed within core systems. The impact becomes even more visible under real-time compliance and e-invoicing requirements. Organizations are increasingly expected to submit tax-relevant data in real time, demanding fast, accurate, and consistent transaction data, often at high volumes and with little tolerance for error. If your ERP environment was not designed with tax in mind, even small inconsistencies in data or logic can lead to incorrect tax calculations, processing delays, or compliance gaps.  

How Delayed Tax Impacts Teams

Timing issues rarely exist in isolation. In many organizations, tax, IT, and finance operate with different priorities, timelines, and definitions of success. Without early alignment, tax requirements tend to surface after key decisions have already been locked in. This disconnect is reflected in Vertex research, How IT, Tax, and Finance Misalignment Is Putting Revenue at Risk, where 31% of organizations report that poor collaboration leads to data challenges, wasted spend, or reduced business agility. When that happens, tax is no longer shaping how the system is designed; it is adapting to design choices made without full visibility into compliance needs. This creates downstream pressure across teams—impacting invoicing accuracy, increasing manual workarounds, and introducing risk into revenue and reporting processes.

What This Means for Your ERP Modernization Strategy

Tax is no longer operating alongside finance and IT as a separate downstream function; it is becoming part of the digital core, shaping how systems are designed and how data flows across the enterprise. (I explored this perspective further in a recent blog, Why CFOs Should View Tax Technology as Core Finance Infrastructure.) For you, this means ERP success is not just about selecting the right platform or meeting implementation milestones; it depends on whether tax is built into your design decisions before critical elements are finalized.

The Harvard Business Review Analytic Services paper shows what changes when tax is designed in early versus where organizations face risk when it is not. Explore the findings in Building Tax Determination into ERP Modernization to see how early design decisions can help you reduce risk, improve accuracy, and scale with confidence.

Blog Author

Gunjan Tripathi New Small

Gunjan Tripathi

EMEA Director, VAT & Tax Technology

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Gunjan Tripathi, the EMEA Director of VAT & Tax Technology at Vertex, helps shape the direction for Vertex’s Indirect Tax offerings, and the strategic messaging around it. With extensive experience as a Chartered Tax Advisor specializing in European VAT, Gunjan has consulted with Ernst & Young, led compliance at the European Shared Service Centre for SC Johnson, served as Global VAT Manager for Endeavour, and led VAT propositions at Thomson Reuters. She holds a B.A (Honours) in Economics from the University of Delhi, India, and a Master of Science in Development Studies from the School of Oriental and African Studies (SOAS) at the University of London. Gunjan is also an Executive MBA scholar at Warwick Business School and a member of the Chartered Institute of Taxation.

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