2020 Top 100 People extra: Lessons from the Pandemic

As part of this year’s Top 100 Most Influential People survey, Accounting Today asked, “What’s the most important lesson you’ve learned from the pandemic?” Vertex Chief Tax Officer, Michael Bernard, and Vice President of Tax Research, Bernadette Pinamont, shared the most important lessons they've learned.

"Adaptability as a leader. I learned my team could adapt to work remotely and not miss a beat in serving our customers. And, although I don’t like working at home and I appreciate the travel I was able to do in the past to meet up with my team and customers, I have learned to personally adapt to accept this and to learn to lead differently to maintain engagement with my team and customers."
— Bernadette Pinamont, vice president, tax research, Vertex Inc.

"It is faith and family which endures forever (reinforced and appreciated – again)."
— Michael Bernard, chief tax officer, transaction tax, Vertex Inc.