Reliability Starts at the Edge: How Optimizing Tax Technology Can Improve Customer Experience and Remove Frustrations
The threat is real. Trusted retailers across large swaths of America experienced windows of lost connectivity during the 2021 holiday season, grabbing headlines, frustrating customers and putting transaction tracking in peril (if not momentarily cutting those sales off altogether).
The threat of getting knocked offline makes having reliable tax technology all the more critical, as retailers start to question whether the cloud is the most reliable place to be. The good news is that new technologies and advances in edge computing are creating options for retailers large and small.
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