Customer Stories

Discover how companies like yours are using Vertex.


Vertex Inc. Customers

Featured Stories

  • Patagonia Creates a Seamless Customer Experience

    “We can now benefit from a single source of truth when it comes to tax.”

  • Walmart Generates Greater Marketplace Growth

    “Vertex has helped our bottom line by really growing our marketplace.”

  • Redbox Implements a Seamless Returns Process

    “Over the past decade, we have continued to grow with confidence through Vertex.”


Our Commitment to Customer Success

People who care at Vertex Customer Success.

People Who Care

We put customers at the heart of our business. Just step into any conference room at Vertex and you’ll notice a bright, bold chair, reminding us that our customers have a seat at the table whenever we’re developing new strategies or making important decisions.

Vertex Inc. People

Trusted Experts

Whether you’re working with Vertex Support or collaborating with our consultants through an implementation, you can count on a consistent, supportive, and professional experience from start to finish. Our commitment to helping you grow is what helps us learn and expand our business too.

Vertex Inc. Pioneers in Tax Automation

Pioneers in Tax Automation

We proudly serve companies like yours with distinction and provide reliable, comprehensive indirect tax solutions. It’s what helps companies across the globe simplify tax processes, reduce audit risk, and stay ahead of changing regulations.

Patagonia Creates a Seamless Customer Experience

"The biggest benefit of adding Vertex is the seamless omnichannel customer experience – regardless of whether the customer purchases in-store or online. "

Shelley Chase
International Director of Tax, Patagonia

How LEGO Put the Pieces Together to Simplify Sales Tax

"We want to make our ecommerce customers happy. No downtime on our webshop. No frustrated customers. Vertex helps us achieve that. "

Heather Villanueva
Indirect Tax Manager, LEGO Group

Walmart Generates Greater Marketplace Growth

"We have 100 million visits/month to our website and we needed a tax engine that would scale. "

Ben Wylie
Sr. Director of Tax, Walmart

Explore Our Solutions

Discover how our technology can help you streamline tax, improve compliance, and grow your business.

Business using tax technology solutions