Contact Us

 

For questions related to Customer Support please call 800.281.1900. For questions related to Training, Contract and Finance related questions please call 800.355.3500. For all other inquiries please complete the form below.

Contact Vertex
Support

Web: myVertex
Indirect (Transaction) Tax: 800.281.1900
(International: 610.640.4210). To reach your dedicated representative, please reference your Product Code.

Direct (Income) Tax: 800.635.1120 (International: 941.343.1120).

Training

Email: training.registration@vertexinc.com
Phone: 877.455.2645
(International 484.595.2590)

General

For specific product questions and sales information please use this form so that we can customize your response.

Vertex Cloud

Vertex Cloud is a SaaS-based sales and use tax automation solution including calculation and returns. Vertex Cloud offers multiple service levels and flexible pricing models, meeting the needs of business of all sizes.

Email:info@vertexSMB.com
Phone: 855.221.5885

Account Services

Vertex Account Service assists customers in managing license agreements, renewal structures, and invoicing arrangements. We also help ensure your account is structured to best reflect how you're working with Vertex products.

Email: account.services@vertexinc.com
Phone: 800.355.3500 x3520
Fax: 610.407.9421