Contact Us


For questions related to Customer Support please call 800.281.1900. For questions related to Training, Contract and Finance related questions please call 800.355.3500. For all other inquiries please complete the form below.

Contact Vertex

Web: myVertex
Indirect (Transaction) Tax: 800.281.1900
(International: 610.640.4210). To reach your dedicated representative, please reference your Product Code.

Direct (Income) Tax: 800.635.1120 (International: 941.343.1120).


Phone: 877.455.2645
(International 484.595.2590)


For specific product questions and sales information please use this form so that we can customize your response.

Vertex Cloud

Vertex Cloud is a SaaS-based sales and use tax automation solution including calculation and returns. Vertex Cloud offers multiple service levels and flexible pricing models, meeting the needs of business of all sizes.
Phone: 855.221.5885

Account Services

Vertex Account Service assists customers in managing license agreements, renewal structures, and invoicing arrangements. We also help ensure your account is structured to best reflect how you're working with Vertex products.

Phone: 800.355.3500 x3520
Fax: 610.407.9421