Response to Coronavirus (COVID-19) - Our Commitment to You

  • March 13, 2020

As the global impact of coronavirus (COVID-19) continues to spread, the health and well-being of our employees, customers, partners and extended community remain our highest priority.

As the situation continues to unfold, we are closely monitoring daily developments and aligning decisions with guidance provided by the Centers for Disease Control and Prevention, the World Health Organization and other public health authorities.

We have established a team to ensure we are taking prudent steps to maintain business continuity, such as implementing travel restrictions (both international and domestic), best practices for attendance at group gatherings and, as of Monday, March 16, implementing remote working protocols for all of our global office locations.

We recognize the vital role our technology plays in supporting your company and remain committed to maintaining collaboration, productivity and security for our products and services and ensuring continued support for our customers. By previously planning for business continuity during potential short and long‐term system outages, loss of facilities, unavailability of staff and loss of critical third‐party vendors, we are prepared to prevent interruption to our operations. We do not currently anticipate interruption to the services we provide.

As we navigate this unique and rapidly evolving situation, we are committed to serving the Vertex community with distinction.

About Vertex

Vertex, Inc. is a leading tax software and services provider that empowers global commerce. The company’s mission is to connect customers and partners across all industries to deliver the world’s most trusted tax solutions for businesses to grow with confidence. Vertex provides cloud-based and on-premise solutions that can be tailored to specific industries for every major line of indirect tax, including sales and consumer use, value added and payroll. Headquartered in North America, and with offices in South America and Europe, Vertex is a privately held company that employs over 1,000 professionals and serves companies across the globe.

For more information, follow Vertex on Twitter and LinkedIn.

Company Contact

Tricia Schafer-Petrecz, Vertex Inc.


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