Vertex Consulting Priority Help


By providing the following information and agreeing to the terms and conditions of Vertex Consulting Priority Help you will receive consulting assistance to diagnose and/ or remediate issues related to your deployment and use of Vertex software. We may require remote guided access to your system, and a dedicated point of contact to perform these services. Please fill out the form below and we will respond back within 8 business hours with a confirmation email and description of the services to be performed based on your issue description.

Please note: This is a chargeable service and fees as outlined in our confirmation email will apply. If you are looking for standard support during normal support hours (8:15 a.m. to 8:00 p.m. ET, Monday through Friday, excluding business holidays), please submit an Online Request form.


Billing Address
Information for Vertex Consulting Priority Help Product(s) you're requesting Services for
Primary Contact
Secondary Contact

I have read and agree to the Terms and Conditions of Vertex Consulting Priority Help, and am authorized to accept them. Please note if you have an existing Agreement with Vertex for Consulting Services, this Agreement does not supersede it, but will be used for the services to be performed for this SOW only.

Yes, I understand and accept the Terms and Conditions and Privacy Policy and consent to my information being used as above.