Vertex Consulting Priority Help

By providing the following information and agreeing to the terms and conditions of Vertex Consulting Priority Help you will receive consulting assistance to diagnose and/ or remediate issues related to your deployment and use of Vertex software. We may require remote guided access to your system, and a dedicated point of contact to perform these services. Please fill out the form below and we will respond back within 8 business hours with a confirmation email and description of the services to be performed based on your issue description.

Please note: This is a chargeable service and fees as outlined in our confirmation email will apply. If you are looking for standard support during normal support hours (8:15 a.m. to 8:00 p.m. ET, Monday through Friday, excluding business holidays), please submit an Online Request form.

Company ("Licensee") Name

Customer Account Number (Optional)

Request your customer number.

Billing Address

Street Address

City

State/Province

Country

Zip/Postal Code

Information for Vertex Consulting Priority Help Product(s) you're requesting Services for

Primary Product

Primary Contact

First Name

Last Name

Phone Number

Secondary Contact

First Name (Optional)

Last Name (Optional)

Phone Number (Optional)

Email (Optional)

Please briefly describe your issue (Optional)

I accept the Terms and Conditions.

I have read and agree to the Terms and Conditions of Vertex Consulting Priority Help, and am authorized to accept them. Please note if you have an existing Agreement with Vertex for Consulting Services, this Agreement does not supersede it, but will be used for the services to be performed for this SOW only.

I accept the Terms and Conditions.

Yes, I understand and accept the Terms and Conditions and Privacy Policy and consent to my information being used as above.