Great Expectations: How CX Drives Demand

Customers who enjoy their shopping experience buy 140% more than those that don't, and are 74% more likely to make repeat purchases. With eCommerce growing at 9.7%, retailers who succeed in orchestrating great CX journeys will reap the benefits. Join Neopost Shipping, Vertex and DHL Express for a 45-minute webinar to learn how you can use CX as a competitive advantage in this increasingly crowded eCommerce market.

In this webinar we will explore:

• What the next generation of consumers, Gen Z, wants
• How retailers can respond to these demands for better CX with agility
• Which types of technologies can provide quick wins with long-term gains

Register Now