Global Research - Frictionless e-commerce and global growth

The landscape for online sellers is changing rapidly with the implementation of new tax regulations and accelerated growth over the past two years with the impact of COVID. Businesses are expanding through diversifying products, entering new markets and increasing channels to market but with these expansions come more complex indirect tax scenarios. 
 
In a bid to understand how indirect tax issues are impacting growth and causing shopping cart friction, and how these challenges are being tackled by businesses like yours, Vertex Inc. recently undertook a global research study in a bid to understand how companies are facing these indirect tax issues, how they are impacting growth and causing shopping cart friction, and how these challenges are being tackled by businesses like yours. We connected with 730 tax and finance decision makers globally from businesses making cross-border sales online to gain their insights—the sample of survey participance included companies that sell physical and digital services, have revenue ranging from $20M to $400M, operate in both the B2B and B2C space, and are located in North America, South America and the European Union.  

Learn more about what your peers are saying and doing in relation to:

• The online sales landscape: opportunities, challenges, and risks
• Streamlining systems and processes to support efficiency and drive growth
• Indirect tax management and preparation for a frictionless future
• Optimizing indirect tax management for success