Peter Boerhof of Vertex illustrates tax technology’s ability to assist retail businesses with navigating omnichannel complexities.
Although omnichannel retail has roots dating back to the millennium, recent years have seen the strategy explode into a top priority for retailers. Today, expectations of the customer are ever-changing and following the pandemic, demand for quicker and more integrated retail solutions has soared. Having an omnichannel solution that meets the needs of retailers and consumers alike can be a key differentiator in remaining competitive in the modern retail landscape.