Multi-Channel Seller Automates and Centralizes Sales Tax in the Cloud
Learn how this company added a cloud-based sales tax engine to streamline tax operations.
This customer story highlights a multi-channel seller that manufactures residential and commercial products. With only one person in the tax department, updating tax content in the ERP and e-commerce systems had become a challenge.
This multi-seller company selected Vertex Cloud Indirect Tax and engaged Vertex Consulting for the Start Service. Using these solutions, they improved scalability of the tax function, experienced more accurate tax determination, and reduced IT support so they can focus on higher value initiatives.
In this customer story, readers will learn:
A breakdown of our customer’s business profile and tax operational needs
Challenges that this multi-channel seller has faced, and how they remedied them through optimizing their processes and adding a Vertex tax engine
Results of implementing a trusted tax engine
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