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Contact Information

General

For specific product questions and sales information please use this form so that we can customize your response.

Vertex Cloud

Vertex Cloud is a SaaS-based sales and use tax automation solution including calculation and returns. Vertex Cloud offers multiple service levels and flexible pricing models, meeting the needs of business of all sizes.
Email:cloud@vertexinc.com
Phone: 855.221.5885

Support

Web: myVertex
Indirect (Transaction) Tax: 800.281.1900
(International: 610.640.4210). To reach your dedicated representative, please reference your Product Code.

Direct (Income) Tax: 800.635.1120 (International: 941.343.1120).

Training

Email: training.registration@vertexinc.com Phone: 877.455.2645
(International 484.595.2590)

Account Services

Vertex Account Service assists customers in managing license agreements, renewal structures, and invoicing arrangements. We also help ensure your account is structured to best reflect how you're working with Vertex products.

Email: account.services@vertexinc.com
Phone: 800.355.3500 x3520
Fax: 610.407.9421

Vertex Locations

United States

Vertex Main Office
2301 Renaissance Blvd
King of Prussia, PA 19406
Phone: 610.640.4200
Toll-free: 800.355.3500
Fax: 610.640.5892

International

Vertex Global Tax Solutions, LTD
30 Furnival Street
3rd Floor
London, EC4A, 1JQ
Phone: +44 (0) 20 3906 7630

 

Vertex Sarasota Office
101 Paramount Drive
Suite 340
Sarasota, FL 34232
Phone: 866.829.8324
 

 

Vertex Global Tax Solutions Brasil Ltda.
Av. Dr. Chucri Zaidan, 940 - 16º andar
Market Place Tower II
São Paulo - SP
04583-906
Phone: +55 (11) 5095.3433
Phone: +55 (11) 5095.3442

 

Vertex Tax Returns Processing Center
40 Shuman Boulevard
Suite 160
Naperville, IL 60563
Phone: 630.328.2600
 

 

Vertex Tax Solutions, India Private Limited
Level 6, Chennai Citi Centre
No. 10/11, Dr. Radhakrishnan Salai, Mylapore
Chennai – 600004
India

Contact Vertex
Have questions or need assistance?
Contact Vertex now! 1-800-355-3500