How IT, Tax, and Finance Misalignment is Putting Revenue at Risk

Global e invoicing mandates and real time reporting regimes are changing the role of tax compliance. Transactions can now be blocked in real time if requirements are not met, making compliance an operational prerequisite and a determinant of revenue.

Our latest research report draws on insights from 1,050 senior IT, Finance, and Tax leaders across regions and industries to examine how organisational misalignment is undermining indirect tax compliance. The findings show that while organisations expect closer collaboration, Tax is still less likely than IT or Finance to be consulted on technology decisions, master data quality remains fragile, and unclear ownership increases implementation delays, compliance exposure and wasted spend.

The report also explores how emerging technologies such as AI are amplifying these risks, as automation without shared governance can scale errors quickly. It reveals where collaboration breaks down, how late involvement embeds risk into ERP and finance transformation programmes, and why data, ownership, and governance gaps remain unresolved.

Closing the divide requires more than better technology — it requires early collaboration, clearly defined decision rights, shared metrics, and ongoing cross functional governance.

Read the full report to find out what your organisation can do to bridge the gap.