Episode 4 Summary
2021 has been a landmark year for payments. Between the surge in demand for contactless payment options, to the success of “just walk out” experiences, and demand for “buy now, pay later” services, payment has become a critical conversation in the customer experience world. Not to mention, cryptocurrency is the new buzzword that everyone is yearning to learn about. But what can retailers do to determine which payment options and experiences are right for their business (and their consumers)? What technical complexities emerge and are there any tax considerations that executives need to note?
In this episode, we’ll highlight some of the top trends in payment and dig into associated vendors/players. Then, we will outline some of the considerations, questions and talking points that need to be addressed internally before retailers move forward.
Troy Hagey, Principal, Strategy, KPMG
Sam Wyner, Director, US Leader Cryptoasset Products and Services, KPMG
David Deputy, Director of Strategic Development & Emerging Markets, Vertex
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About the Podcast Series
Disruption is nothing new in retail, but today’s executives haven’t faced anything like the events of 2020 in a very long time. But what tech and trends are creating the most challenges…and which are creating the most opportunity? In this series, we aim to answer one very big, important question: What’s Taxing Retailers?