The tax team at Bose was looking for an end-to-end solution for sales tax management -- starting from tax calculation on each transaction recorded in their SAP system, through exemption management, compliance, and reporting for audit.
Bose selected Vertex Indirect Tax O Series to manage sales tax across all their sales channels –retail stores, website, call center, and wholesale. The tax team at Bose not only required confidence in taxation on every transaction, but wanted a reliable solution to manage tax-exempt sales, including the always-cumbersome certificate management. Using the tax matrix tables in Vertex, they automated tax-exempt sales, saving significant time over their previous process of manual research and complex spreadsheets. And they significantly streamlined their monthly compliance process using Vertex Indirect Tax Returns.
With Vertex, Bose has improved their sales tax process from end-to-end.