A Message to Our Customers About the Meltdown and Spectre Vulnerabilities

Researchers have recently announced two new major vulnerabilities, “Meltdown” and “Spectre,” with the potential to impact any system running an Intel, AMD or ARM central processing unit (CPU) chipset. The vulnerabilities that have been identified must be addressed at the operating system (OS) level on every system. To be clear, these are hardware design flaws and not a Vertex software defect or bug.

We are taking urgent actions to protect the Vertex systems and services you rely on. This includes vulnerability scanning on Microsoft Windows and Linux systems and continuing to test and apply patches until all updates have been made.

For customers using our Cloud and On-Demand environments, Vertex is working with our partners to ensure your information is fully protected. As patches are made available by operating system and other vendors, Vertex will notify you of any specific scheduling and maintenance windows in order to apply updates.

For our customers where the use of our software/applications is in their own environment or a non-Vertex environment, we highly recommend you apply the recommended patches as soon as practical.

We will continue to provide updates here until remediation efforts are completed.

Please remember that the Tax Matters provides information for educational purposes, not specific tax or legal advice. Always consult a qualified tax or legal advisor before taking any action based on this information.

About this Contributor

Chris Kohl Headshot
Chris Kohl
Vice President & CIO

Chris Kohl is Vice President, Corporate Technology and Chief Information Officer (CIO) at Vertex. Chris is responsible for Vertex's technology infrastructure and internal systems and works with leaders across the company to drive business success through appropriate application of technology, systems, and process improvements. Since joining the company in 2003, he has transformed the IT organization from back-office function to strategic contributor. He also provides executive leadership to the facilities and real estate functions within Vertex.

Prior to Vertex, Chris held multiple IT positions in Fortune 1000 companies. He also had a successful tenure as an independent consultant working with healthcare and financial services organizations on strategic IT realignments.

Chris is an active member of the CIO Executive Council, a global professional organization of 500+ CIOs focused on delivering business value through IT. He earned a Bachelor of Science degree from Drexel University and holds an MBA from Villanova University.

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