icon-alertbrochurescalendarcase-studiescheckcheckchevron-downchevron-downinsightsnewsnext-monthnext-yearicons / categories / Podcastsprevious-monthprevious-yeartwitter-standalonevideoswebinarwhite-paperyoutube

Solutions Support

We thrive on the challenge of helping you meet the complex requirements of corporate tax compliance. Rely on our team of tax software experts to help you work with greater speed, ease, and accuracy.

Customer Portal

Vertex customers can access support resources anytime, anywhere from myVertex, the online customer portal. Log-in to access a searchable database of articles, product documentation and discussion forums, or to log and track a service request.

Access myVertex

Contact Vertex

United States: 1-800-281-1900 

Outside the United States: +1 610-640-4210

Support Services

Vertex Cloud Support

Vertex Cloud Support

Vertex Cloud customers have 24/7 access to the Help Center. The Help Center has videos, articles, product documentation available to help remedy issues. To access the Help Center, log-in to the Vertex Cloud portal.

Access Vertex Cloud
Vertex Phone Support

Vertex Tax Software Phone Support

System installations or updates? ERP migrations? Holidays and peak tax periods? Everyday operations? Make corporate tax compliance a nonevent with phone support from our award-winning support team.

Learn More

Explore Our Solutions

Discover how our technology solutions can help you streamline tax and grow your business.

Learn More
Video Thumbnail Name