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Contact Information

General

For specific product questions and sales information please use this form so that we can customize your response.

Vertex SMB

Vertex SMB is the business division of Vertex Inc. dedicated to providing sales and use tax solutions to small and medium-sized businesses.
Email:info@vertexSMB.com
Phone: 855.221.5885

Support

Web: myVertex
Indirect (Transaction) Tax: 800.281.1900
(International: 610.640.4210). To reach your dedicated representative, please reference your Product Code.

Direct (Income) Tax: 800.635.1120 (International: 941.343.1120).

Training

Email: training.registration@vertexinc.com Phone: 877.455.2645
(International 484.595.2590)

Account Services

Vertex Account Service assists customers in managing license agreements, renewal structures, and invoicing arrangements. We also help ensure your account is structured to best reflect how you're working with Vertex products.

Email: account.services@vertexinc.com
Phone: 800.355.3500 x3520
Fax: 610.407.9421

Vertex Locations

United States

Vertex Main Office
1041 Old Cassatt Road
Berwyn, PA 19312
Phone: 610.640.4200
Toll-free: 800.355.3500
Fax: 610.640.5892

International

Vertex Global Tax Solutions, LTD
1 Furzeground Way, Stockley Park
Uxbridge, UB11 1BD
United Kingdom
Phone: +44 (0) 208 622 3053

 

Vertex Sarasota Office
101 Paramount Drive
Suite 340
Sarasota, FL 34232
Phone: 866.829.8324
 

 

Vertex Global Tax Solutions Brasil Ltda.
Av. Dr. Chucri Zaidan, 940 - 16º andar
Market Place Tower II
São Paulo - SP
04583-906
Phone: +55 (11) 5095.3433
Phone: +55 (11) 5095.3442

 

Vertex Tax Returns Processing Center
40 Shuman Boulevard
Suite 160
Naperville, IL 60563
Phone: 630.328.2600

Contact Vertex
Have questions or need assistance?
Contact Vertex now! 1-800-355-3500