Services

Self Help Support

Executive summary
  • Secure online portal for all Vertex customers
  • Anytime, anywhere access to support resources
  • Download product documentation, participate in discussion, or log a support request

Vertex customers can access support resources anytime, anywhere from myVertex, the online customer portal. Log-in to access a searchable database of articles, product documentation and discussion forums, or to log and track a service request.

myVertex is always available with a full range of self-help resources to answer basic questions with a searchable knowledge base, product and content updates, message boards, tutorials, and software documentation.

Contact Vertex
Have questions or need assistance?
Contact Vertex now! 1-800-355-3500
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Vertex Service Capability & Performance Certified

Our Service Level Agreement Metrics provide an overview of performance.