Privacy Policy

Vertex's Commitment to Privacy

The privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information received and collected by www.vertexinc.com and how it is used. Vertex Inc. uses all reasonable efforts to help protect confidential and private data from unauthorized disclosure, misuse and destruction.  Though Vertex makes every reasonable effort to protect user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on www.VertexInc.com.

What information do we collect? 
We collect information from you when you register on our site, subscribe to our newsletter or fill out a form. When subscribing to a newsletter or completing a form on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number. You may, however, visit our site anonymously.

What do we use your information for? 
Any of the information we collect from you may be used in one of the following ways: 

  • To personalize your experience - Your information helps us to better respond to your individual needs
  • To improve our website - We continually strive to improve our website offerings based on the information and feedback we receive from you
  • To improve customer service - Your information helps us to more effectively respond to your customer service requests and support needs
  • To send periodic emails - The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions

How do we protect your information? 
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. 

Do we use cookies? 
Yes.  Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. This website uses Google Analytics Demographic and Interest Reporting for more detailed information when it pertains to website usage and website enhancements. This website also uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the vertexinc.com website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Do we disclose any information to outside parties? 
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children's Online Privacy Protection Act Compliance 
Our website, products and services are all directed to people who are at least 13 years old or older and do not knowingly seek or collect Personal Information from visitors under the age of 13.

International Users & U.S.-EU Switzerland 
The Vertex Inc web site may be hosted in the United States. If you utilize our Sites from the European Union or Switzerland, or any other region with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data outside of those jurisdictions to the United States. The United States does not have the same data protection laws as the European Union, Switzerland and other regions. By providing Personal Information under this Policy, you consent to the use of your Personal Information in accordance with this Policy and the transfer of your Personal Information to the United States.  The Personal Information practices set out in this Privacy Policy apply to all Vertex Inc. sites. 

Online Privacy Policy Only 
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent 
By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy 
If we decide to change our privacy policy, we will update the Privacy Policy modification date below. 

Contacting Us 
If there are any questions regarding this privacy policy you may contact us using the information below. 
Vertex Inc.
1041 Old Cassatt Road
Berwyn, PA 19312
610.640.4200

Privacy Policy modification date: 5/19/2014