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White Papers

Vertex White Papers provide in-depth analysis of the "hot-button" issues influencing indirect and direct tax management.

Featured White Papers

The Future of Tax Operations Part 6
Getting Started on a Tax Data Warehouse
Tax executives from Microsoft, Vertex, and Ernst & Young share real-world experience and guidance on starting a tax data warehouse initiative including building the business case, securing senior management sponsorship, assembling the right team, establishing a workflow and timeline, and building a budget for the first year and beyond.

The Future of Tax Operations Part 5
Understanding the New Claims About Tax Data Warehouses
Ventana Research and Vertex provide guidance on evaluating the various tax data warehouse options in the marketplace. The article includes a clear explanation of how each option works, and offers an analysis of each one according to five measurements: doability, affordability, usability, integratable and maintainability.

Foreign Tax Provision: Managing the Risk
Learn how to navigate the complexities of the foreign tax provision process from industry experts at Edwards Lifesciences, KPMG and Vertex.

Improving Tax Department Efficiency through Returns Outsourcing
PC Connection utilizes Vertex® Returns Outsourcing to focus on strategic, value-adding initiatives
If you are researching the possibility of outsourcing your sales & use tax returns process, this paper provides specific efficiency gains that resulted from the decision at PC Connection to outsource its returns process, the second time around. Through PC Connection's insight, you will gain an inside look at their decision-making process that improved a cumbersome returns process and created a streamlined approach for compliance.

Commercial Tax Data Warehouse
- The Commercial Tax Data Warehouse: the IT Perspective
- The Commercial Tax Data Warehouse: the Finance Perspective
This paper explores the topic of tax data warehousing including a discussion of the "build vs. buy" decision, the design and functionality requirements of a Tax Data Warehouse, and the inter-related roles of IT, Finance, and Tax.

Next-Generation Tax Provision Software: What's In It For You?
This paper provides information about the fundamentals and benefits of next-generation tax provision software solutions. It includes lessons learned from early provision tools - including the hidden risks associated with using these tools - and what tax professionals need in next-generation solutions.

Caterpillar's Strategy for World-Class Value Added Tax Management
Industry experts from Caterpillar and Vertex offer insight on managing Value Added Tax around the world, including the process they implemented and their vision to transform into a world-class Value Added Tax leader.

New Software Platforms for Global Tax Management
Financial Executive magazine quotes Vertex's Bob Norton about emerging technology to bring Tax on par with Finance.

Vertex® Consumer Use Tax O Series® and Oracle eBusiness Tax
Integrating to Ensure Consumer Use Tax Compliance
Principal of Vertex's Oracle tax practice Dave Homiak, discusses how Oracle eBTax with Vertex Consumer Use Tax O Series provides clients with the depth of tools and data necessary to confidently compute CUT, ensure compliance and reduce risk for companies.

Taking Your Business Global
10 Important Tax Issues to Consider
Vertex's Chris Walsh discusses whether businesses have the knowledge and the resources to cope and comply with other countries' taxation rules and regulations, and what types of taxes will apply to their business.

The Future of Tax Operations, Part 4
Restructuring Data Management Resources
Vertex and tax executives from Transamerica and US Bank discuss real-world strategies for improving tax data management from a "people" and "process" perspective.

The Future of Tax Operations, Part 3
Taking the First Step to Tax Transformation
This paper explores how to get started on a tax transformation initiative including building a business case, a budget, and a team. You'll learn from insight and guidance from Ernst & Young, and Deloitte.

The Future of Tax Operations, Part 2
Next Best Practices in Tax Operations
This paper explores the next best practices in corporate tax operations. These best practices � which will be supported by next-generation tax performance management or TPM software � will bring together enterprise resource planning (ERP) systems with tax applications, data warehousing and business intelligence tools to break down the barriers between Tax and Finance.

The Future of Tax Operations, Part I
No Place to Hide: Preparing for Global Hyper-regulation in the Corporate Tax Department
This paper, which focuses on hyper-regulatory trends and their impact on tax operations, is the first in a three-part series being offered by Vertex titled, “The Future of Tax Operations.” Intended for tax and finance professionals, this series is focused on helping you anticipate and stay ahead of an unprecedented barrage of global tax and regulatory changes occurring at an historic pace.

Tax Industry Calls for Improved Data Management
Industry Survey Reveals Data Management is Lynchpin of Tax Process Improvement
This article reviews survey results surrounding tax process issues, and probes deeper into the specific challenge of tax data management.


  • Starbucks and Vertex: A Tax Success Story
    Members of the Starbucks Tax team explore how they alleviated pain points and realized company-wide financial and process benefits through Vertex® Indirect Tax O Series®.
  • Retail Tax and E-Commerce: What You Need to Know
    Director of Vertex's Retail Solutions John Cowan addresses what retailers need to know when evaluating different vendor products and how retailers should start preparing today in order to ensure accurate collection and compliance.
  • Sales & Use Tax Returns Outsourcing: Questions to Ask Before You Commit
    Not all outsourcing providers are the same. Choosing the wrong partner to handle returns could actually increase the likelihood of underpayments, overpayments, even material weaknesses. Learn what questions to ask when choosing a partner.
  • Sales & Use Tax Returns Outsourcing: Vertex Answers Your Questions
    In this article, Vertex answers key questions to help you understand how Vertex offers the right combination of tax expertise, returns technology, and client service to meet your outsourcing needs.
  • Are You Over-paying (or Under-paying) Consumer Use Tax?
    John Minassian, Vertex Chief Sales and Use Tax Officer, explains how automation and improved control can save your company millions.
  • Minimizing Consumer Use Tax Liability Through Automation
    This paper delves into the inherent challenges of effectively controlling Consumer use Tax liability and how an automated solution can make the task less burdensome and more efficient.
  • The Sleeping Giant in the Tax Department: Inaccurate Sales, Consumer Use, and Value Added Tax Payments
    Vertex retail experts explore the myriad of tax complexities associated with today’s multi-channel retail environments including over payments, under payments and how automation is saving large retailers millions each year.
  • Limit Your Sales and Use Tax Exposure Through Automation
    Recently, Vertex conducted a study focusing on tax issues facing state tax officials and corporate tax professionals. Conducted independently, both parties shed light on shared common concerns from exemption certificate management to mitigating risk through automation.
  • Proactive Tax Management for Retailers Delivers Bottom-Line Results
    Vertex explores the myriad of tax challenges germane to the retail industry and explores solutions to mitigate or surmount these industry specific hurdles.
  • Adopting Innovative Lease Tax Technology to Improve Business Performance and Mitigate Risk
    The motor vehicle and equipment leasing industry has been growing at an exceptionally fast pace. Survival for companies in this environment means operating smarter, faster and more efficiently. This paper discusses the expectations of the new systems to help improve the overall business process and ensure compliance to help meet the growing demands of customers, stakeholders and regulatory authorities in an increasingly complex industry.
  • The Changing Face of VAT
    Dive into the basics of Value Added Tax and gain an understanding of this complex yet globally prevalent mode of taxation.
  • Mapping the Steps to Global VAT Management
    How can U.S.-based multinational companies, with no particular knowledge or skills in the Value-Added Tax (VAT) arena, effectively and strategically manage its global VAT position? Vertex VAT Practice Leader, Chris Walsh explains the importance of VAT management through his white paper outlining the 7 steps every company needs to follow.
  • Vertex® Lease Tax O Series®
    Duration, contract type and surcharges are just a few of the unique factors and challenges facing your tax compliance efforts where vehicle or equipment lease taxes are concerned. Vertex has developed a comprehensive solution to help you manage these unique needs in one easy to use automated system.
  • Vertex® O Series® Architecture
    This paper provides an overview of Vertex O Series. Our latest service oriented architecture platform offers transaction tax processing efficiency in an easy to maintain technology environment.
  • Telecom Challenges Impacting Taxation
    The Telecom industry faces unique challenges. Constantly emerging technologies present new perspectives and necessitate changes in the taxation of Telecom taxation.

  • Breaking Down the Barrier Between Finance and Tax
    This paper is based on a presentation from the 2010 FEI Conference on November 16, 2010. It explores the growing convergence of Finance and Tax, which is occurring out of necessity as organizations face intensifying scrutiny and pressure by regulators at all levels of government.
  • 2010 Income Tax Process Survey Report
    The Vertex Tax Process Survey takes a focused look at key income tax activities and processes to get a deeper understanding of the challenges tax departments face. The results reveal enlightening trends that can be applied to identify areas for process improvement, communicate potential risks to your team, and develop an evidence-based business case for change.
  • Provision Automation – The Time is Now!
    The corporate tax department workload has been steadily growing, and the pace is about to accelerate. Expected global tax and accounting regulatory reforms combined with static hiring trends and reduced use of outside consultants has left the tax department in the eye of a perfect storm. Learn how these trends will affect global tax operations and the tax provision process.
  • Are You Ready to Respond to Changes in International Tax Legislation?
    With massive pending changes to international tax legislation, as well as a growing hyper regulatory environment within the U.S.,
    tax compliance is moving to center stage. This paper discusses some of the key areas of international tax law that will be changing and proposes actions you can take to protect your organization.
  • The Growing Convergence of Finance and Tax – and What It Means for the Future of Tax Technology
    This paper explains how today's multinational corporations will benefit from emerging enterprise-class tax solutions, and provides guidance to tax professionals, CFOs, and CIOs who need to plan ahead for technology investments and meet the tax challenges of the future.

  • When Does a Hosted Tax Solution Equal Greater Peace of Mind?
    On-demand, hosted solution, outsourcing - there are a slew of terms for accessing applications via the internet. Whatever you choose to call it, the model continues to become more pervasive as the last mile of broadband connectivity is traversed. This paper takes a four-part approach to exploring the advantages of a hosted tax solution and whether it is right for your business.
  • What Every Tax Professional Should Know About Service Oriented Architecture
    Get the facts about the architecture changing the information technology landscape and ultimately how you do business. Written with the tax professional in mind, this paper walks you through the reasons why this has become the technology of choice for major ERP's like Oracle and SAP.
  • Slumping Economy Means Increased Audit Activity and an Urgency to Prepare
    In the Journal of State Taxation, Don Fuga and Tom Concitis provide valuable insights into the audit process and suggest best practices in preparing for an audit. They also discuss the value of automating certain processes that will assist a company in both tax preparation and responding to an audit.
  • Tax Performance Management Survey Report
    Tax departments continue to encounter limited resources and time consuming processes that leave little time to focus on the strategic solutions needed to optimize corporate tax operations. The Vertex Tax Performance Management survey, completed by more than 150 CFOs and VPs of tax, reveals both the challenges and solutions to improving tax department performance and the significant value of enhancing the tax function.

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