David Henkin

Vice President, Managed Services

David is Vice President of Managed Services, and leads Vertex’s managed services, including outsourcing and business development of Vertex’s tax processing returns operation. Vertex opened its Transaction Tax Returns Processing Center in Naperville, Illinois in July 2008.

David and the Returns Processing Center staff manage monthly transaction tax compliance activities for Vertex clients and utilize a comprehensive suite of tax software and consulting services. For clients this includes accurate and timely returns preparation and remittance of payments designed to help reduce the cost, risk, and inconvenience of their tax compliance management.

In addition to managing indirect tax returns operations, David leads the managed services and outsourcing relationship development efforts, which includes working closely with client sales, marketing, and financial executives to help build and optimize their business processes.

David received his M.B.A. from Villanova University, his M.A. from the City College of the City University of New York, and his B.S. from the University of Maryland. He also has extensive Six Sigma Training as an Executive Sponsor, Master Black Belt, Black Belt, and Green Belt. David joined Vertex in December 2008.

A noted author of the book, "Conversation Innovation: A Corporate Fable on Leadership, Coaching and the Power of Conversations," David is also an Adjunct Faculty member at Villanova University School of Business, and a teacher and coach for senior executives who are Villanova students and alumni.