Resource Center
Be sure to stop by and see us at the Resource Center!
The Resource Center is unique to Vertex Exchange. We provide one central place you can go to ask Vertex personnel questions, share your suggestions, gain general information about our solutions, and just see what's new with Vertex!
"The conference provided a great deal of background information on fully utilizing our Vertex system. It was very valuable to have access to face-to-face support as questions arose. I found it particularly valuable to bring along my documentation in order to reference specific challenges
and gain answers to my questions."
- Katie, Kathryn Beich, Inc.
Hours of Operation
| Sunday, October 21 | 6:00 pm - 9:00 pm |
| Monday, October 22 | 10:00 am - 6:00 pm |
| Tuesday, October 23 | 7:30 am - 1:30 pm |
| Wednesday, October 24 | 7:30 am - 1:30 pm |
Share Feedback with a Product Manager
Are there aspects of Vertex products where you have ideas for enhancements? Do you have questions about the future direction of Vertex products? Stop by and talk to a Product Manager - your feedback is very important to us!
View Product Demonstrations
Looking for the latest ways to improve your tax processes and do more with what you've got?
Vertex representatives from all product lines will be available to talk with you and provide product demonstrations to show how our solutions can help.
Meet Vertex Consulting
Have a unique business need? Perhaps its time for a Taxability and Nexus study? Need help with installation, set-up, release migration, or problem resolution? Take this opportunity to get an overview of our services. Whatever your issue is, Vertex Consultants can work with you to develop a customized solution to meet your specific need.
Talk with Product Support
Vertex Product Support Analysts welcome the opportunity to answer your questions. Bring your specific issues to the Resource Center and our analysts will work with you to identify solutions.
Learn About Training Classes
Talk with a Trainer about our Web Classroom, Regional Training Classes, and On-Site Training. The On-Site Training takes place at your location and can be customized for your specific needs.
Visit the Customer Cafe
Take an on-line tour of our customer support website exclusively for Vertex clients. If you're not registered yet, we'll get you signed up.
One of the most popular Cafe features you'll want to check out is the Message Board area. They were requested specifically by Exchange attendees because people wanted a way to network with each other all year long, not just at Exchange. Learn how to stay connected with the folks you meet at Exchange all year long - exchange tips and tricks via the Message Boards!