Vertex® Indirect Tax O Series® Support Options
Vertex offers a full range of Support offerings for Vertex® O Series® tax products.
Online Support
myVertex is always available and offers a full range of self-help resources to answer basic questions with a searchable knowledge base, product and content updates, message boards, tutorials, and documentation.
Standard Support
Standard support hours are Monday through Friday 8:15 a.m. - 8:00 p.m. ET.
1. Dial 800.281.1900 (International: 610.640.4210).
2. Enter the code next to your product in the chart below to directly access your dedicated support representative for that specific Vertex® O Series® tax product.
| Product | Code |
|---|
| Sales Tax Products |
|---|
| Vertex® Sales Tax O Series® | 4765 |
| Vertex® Indirect Tax O Series® (on-site & on-demand) | 4765 |
| Vertex® Consumer Use Tax O Series® | 4780 |
| Value Added Tax Products |
|---|
| Vertex® Value Added Tax O Series® | 4778 |
| Vertex® Indirect Tax O Series® (on-site & on-demand) | 4765 |
| Leasing Products |
|---|
| Vertex® Lease Tax O Series® | 4785 |
Learn more about Vertex Indirect and Direct Tax Phone Support
Premium Support
Vertex offers a number of premium options for Vertex O Series customers with extended support needs:
Learn more about Vertex Premium Support Options
Call 800.355.3500 to Speak to a Sales Representative.
