Contact Us
Contact us to learn more about Vertex's Solutions.
- Web Inquiry Form (sales inquiries)
- By phone at 800.355.3500 (sales inquiries)
- E-mail: Web.Editor@Vertexinc.com (general inquiries)
- Join us and other tax professionals in the Vertex Professionals LinkedIn group
For Vertex physical addresses, product support and other general inquiry information please see below.
| Vertex Offices | |
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Vertex Main Office |
Vertex Sarasota Office |
| Vertex European Office 1 Furzeground Way, Stockley Park Uxbridge, UB11 1EZ United Kingdom Phone: +44 (0) 208 622 3053 http://www.vertexgts.co.uk |
Vertex Tax Returns Processing Center |
Vertex Global Tax Solutions Brasil Ltda. |
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| Product Support |
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Customers can access an online inquiry form via the Customer Cafe. Register for the Cafe or log in if already registered. Or contact us by phone: Indirect (Transaction) Tax Phone Support: 800.281.1900 (International: 610.640.4210), Monday through Friday 8:15 a.m. - 8:00 p.m. ET.
To reach your dedicated support representative, please reference your Product Code. Direct (Income) Tax Phone Support: 800.635.1120 (International: 941.343.1120) For after hours and holiday support, Vertex now offers a 24x7 fee based support option. Learn more about 24x7 fee based support or submit an inquiry. |
| Questions & Comments |
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Any general questions or comments about Vertex can be sent via e-mail to web.editor@vertexinc.com. |
| Customer Reference Program |
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Do you have a Vertex success story? We want to hear it. Learn more about the Vertex Customer Reference Program or contact Karen Thomas at karen.thomas@vertexinc.com or 484.595.5363. |
| Vertex Product Documentation Feedback |
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Have you found a way to improve Vertex Product Documentation? We'd like to know! The writers at Vertex invite you to become a partner in the continual improvement process of our documentation. If you have comments or suggestions about the documentation, please e-mail them to documentation@vertexinc.com. |